Garanti pou tout lavi

Sawyer MINI, Doub fil MINI, ak Mikwo Squeze yo rated jiska 100,000 galon. Sawyer Squeze a vini ak yon garanti pou tout lavi soti nan manifakti a domaj pou lavi a nan filtè a. Garanti a se sou filtre a tèt li, pa lòt pati yo oswa Pwodwi pou Telefòn ki vini ak sistèm ou an.

Si ou te achte nenpòt nan pwodwi filtraj dlo nou yo ki te vini ak youn milyon garanti nou an. Nou pral onore onè ki angajman pou ou.

Nou fyè pou di ke pandan tout dè milyon de filtè ke nou te anbake nan mache Ameriken an Detay ak nan tout mond lan pou soulajman pou katastwòf ak pou itilize nan kay nan devlope nasyon yo trè kèk te janm retounen pou domaj nan filtre a kòm yon rezilta nan manyen nou oswa nan distribisyon.  Chak nan filtè nou yo teste 3 fwa asire ke yo pral travay jan yo reklame.  Pa kèk tès estatistik o aza men chak filtè sèl teste twa fwa nan twa pwen kontwòl kalite diferan nan tout pwosesis asanble li yo.

Pou ede ou jwi eksperyans filtre ou kite nou pataje avèk ou twa pwoblèm ki pi komen ki rive ak filtè sa yo.

1. “The filter is so clogged that it must be defective”.  We have yet to receive a filter or be unable to talk a customer through the process to clean and fully restore a clogged filter.  Consumers often confuse our filters with other brand hollow fiber membrane filters which cannot be cleaned as aggressively as our filters can.  If you follow the cleaning and storing instructions you will be able to fully enjoy the Sawyer filters for a lifetime.
2. “It leaks at the intake”.  The intake side of the screw on filters come with a washer to buffer a snug fit with the dirty water vessel.  Some people are prone to over tightening the connection (and you know who you are) and thus they unseat the washer either causing it to jam up into the filter or fall out.  With just a reasonable tightening of the filter to the vessel, this will not happen.  The washers are replaceable if you damage or lose one.
3. “I froze the filter, is it still good”?  The simple answer is no.  There is no way to know if the fibers were damaged when frozen.  The test to find out is very expensive and far greater than the value of the filter.  Therefore, it is best to replace the filter.  The instructions clearly states that freezing the filter after wetting voids the warranty.  If a filter has never been used then freezing will not affect the fibers. But once water is introduced to the filter, it will never completely dry out.

Nou espere konsèy sa yo ede ou jwi epi sèvi ak filtre Sawyer ou san danje ak nan limit la plen nan kapasite li yo.

Tanpri kontakte Sèvis Kliyan Sawyer atravè entènèt ki anba a anvan ou voye nan yon filtè oswa pwodwi pou revizyon. Domaj fizik pa kouvri nan garanti pou tout lavi nou soti nan domaj manifakti.  Diwer rezève dwa pou refize sèvis nan nenpòt oswa tout pwodwi yo te resevwa ki pake modèl, ki pa garanti modèl, voye nan san yo pa apwobasyon anvan, ak / oswa voye nan pandan move tan ki ta ka plis domaj pwodwi a. Pwodwi yo voye nan pou revizyon san otorizasyon, enfòmasyon kontak ase, oswa rete reklame pou 30 jou yo pral dispoze de.